Adobe Sign vs. DocuSign – Which is the Better Signature Tool?

Written by Vanja Maganjic


Signing documents by pen is very quickly becoming a thing of the past. With the pandemic putting a jump start on digital signatures, working remotely created a huge need for signature tools. 

That’s why we decided to try out and review two popular signature tools – Adobe Sign vs DocuSign. In this article, we’ll compare the two tools based on features, prices, integrations, and more. 

You might think that these two tools are pretty similar. However, our guide will show you the differences and which tool could be a better pick for a specific situation. If you feel like neither of the two options covers your needs, we’ll still recommend a signature tool for you.

Overview of Adobe Sign

Adobe Acrobat Sign is a popular signature solution that lets you sign PDF documents. It allows you to create legally binding digital signatures that come with audit trails. This means that your documents are secure and the signatures can be traced to the signers via their IP addresses. 

Since the tool is a part of the Adobe family, it lets you easily integrate it with other tools, making the whole process simple and quick. 

Adobe Sign lets you create and edit documents which can be entirely white-labelled and branded. The tool also offers 24/7 live phone support. All in all, it’s a pretty good signature tool. 

Overview of DocuSign

DocuSign is another recognizable name in the digital signature industry. It lets you upload your documents and send them to clients very quickly. Once you send the documents, they can be signed at any time on any device. 

The tool allows more than 350 integrations and offers a free trial that lasts for 30 days. If you’re interested in advanced branding options or customer support, you will have to pay more. 

In short, DocuSign can cover your digital signature needs, as long as you’re not looking for any advanced features. 

Features

In order to provide a detailed comparison, we’ve decided to compare the two tools. Let’s see who wins in the Adobe Sign vs DocuSign debate and how the tools stack up against each other. 

Both tools will help you digitally sign your contracts and proposals. However, they lack in the document creation process. If you want to create a document that needs to be signed, you’ll need to create them from scratch. 

The only templates DocuSign and Adobe Sign offer are the ones you create yourself. This will slow down your sales process immensely, seeing how you’ll need a considerable amount of time to create every new document. 

This is a feature you don’t have to worry about when using Better Proposals since we offer more than 200 document templates. All of our templates are ready to be sent out with just a few tweaks needed. 

On a positive note, both tools offer a free trial and have affordable packages. DocuSign and Adobe Sign allow multiple users with the former offering 5 and the latter an undisclosed amount of users. 

The tools also offer notifications and reminders, which can help you keep an eye on which of your documents were signed, which you need to follow up on, and more. 

Although both tools offer the same basic set of features, there are a few essential features they lack. For example, DocuSign is the only tool amongst the two that offers advanced analytics. 

Adobe Sign doesn’t offer any type of analytics, which will make your follow-up process unnecessary hard. 

Better Proposals, on the other hand, offer analytics that shows you when your documents were opened, signed, forwarded, paid, and more. This type of data can help you shape your follow-up strategy since you’ll know exactly what to say to your client. 

Ease of use

Every new tool you incorporate into your sales stack should be easy to use. If you need coding experience or the tool comes with a long learning curve, it will just drain you of energy and time. 

That’s why we decided to pay special attention to how easy these tools are to use. 

Let’s start with Adobe Sign. In order to use this tool to sign a document, you will need to jump through hoops. 

Adobe signature process
Source: adobe.com

The steps you need to take are: 

  • Click the review link and choose a digital signature option
  • Select Cloud Signature
  • Create or select a previously created Digital ID
  • Take a look at the preview of your signature and make edits if needed
  • Authenticate the signature with your digital ID provider’s PIN and one-time-passcode 
  • And lastly, click Sign

As you can see, this process is quite lengthy and requires you to do a lot of work manually. 

DocuSign however, has a pretty intuitive and easy-to-use interface. All you have to do is use the drag and drop feature and place your signature field in the desired place. Once you do that, just type in your name and it will get turned into a digital signature. 

DocuSign digital signature
Source: docusign.com

This round definitely goes to DocuSign, which is easier to use and doesn’t come with a long onboarding process. 

Pricing

The pricing points of both tools are very affordable. 

DocuSign offers 4 different packages, starting at $10 per month when paid annually. This package allows one user and lets you send 5 documents per month. The package comes with basic integrations and an audit trail for your digital signatures. 

The Standard package starts at $25 per user per month. It includes all of the features of the previous package as well as customized branding, in-person signatures, comments and more. 

The third package, called Business Pro, starts at $40 per user per month and includes the features of the previous one as well as – collaborative fields, payment integrations, and more. 

DocuSign pricing
Source: docusign.com

Adobe Sign has 2 packages for individuals and 3 for teams. 

The individual packages cost $13 and $15 per month and require an annual commitment. The cheaper package works only on Windows and offers the digital signature option, tracking and sending reminders and more. 

The other package includes all the features of the previous package as well as advanced tools to quickly compare PDFs, redact information, and more. 

Adobe pricing
Source: adobe.com

The team packages cost $15 and $17 per licence per month. The cheaper option works only for Windows and offers the digital signature option, tracking and sending reminders for documents, admin console access and more. 

The second package includes all of the features of the previous one, as well as advanced tools which help you edit PDFs. 

When you compare these two tools to Better Proposals, you can clearly see that we offer so much more than just digital signatures. 

Better Proposals pricing

Even if you only focus on our most affordable package, you’ll see that we offer:

  • Payment integrations 
  • Content library
  • Analytics and notifications
  • Branding features
  • Prewritten document templates
  • Customer service for 20+ hours a day

Integrations

When it comes to integrations, DocuSign takes the win. All packages include basic integrations, while the Business Pro plan offers integrations with Salesforce, SugarCRM and more. 

On the other hand, Adobe Sign mostly offers integrations with other Adobe products, like Adobe PDF, Creative Cloud and more. As is the case with DocuSign, Adobe Sign’s integrations are available only in the pricier packages. 

With all that being said, DocuSign is definitely the better option if you’re looking for more versatile tool integrations. 

If you’re looking to completely streamline your sales process, you’ll get more bang for your buck with Better Proposals. We offer more than 40 native integrations. Any other tools can be easily integrated through Zapier and API. 

Adobe Sign vs DocuSign

Adobe SignDocuSignBetter Proposals
PriceStarts at $13 per user per monthStarts at $10 per user per monthStarts at $19 per user per month
Users1 user in the individual packages and an undisclosed amount of users in other onesUp to 5Unlimited
Proposal templatesYes, but you have to create your ownYes, but you have to create your own200+
Custom domainNoNoYes
Online paymentsNoYes, but as a separate productYes, through PayPal, Stripe and GoCardless
Content libraryNoNoYes
Live chatNoNoYes
Proposal AINoNoYes
Customer supportIn the higher tier packagesIn the higher tier packagesAvailable to everyone
IntegrationsMostly with Adobe productsBasic integrations in the first packages40+ integrations

What to use instead

Don’t let the debate of Adobe Sign vs DocuSign get you down. If you’re looking for a better signature tool which will help you streamline your sales process, you’ll love Better Proposals. 

We’ve chosen to focus on more than just digital signatures and pride ourselves on the vast library of beautifully designed documents you can customize in minutes. All of our documents are web-based, meaning they get sent as secure links that lead to a landing page. 

This feature allows us to utilize digital signatures, which we’ve purposely made easy to use. All of our document templates come with a digital signature field that turns a typed-in name into a legally binding signature. 

Once you send your document to a client, they won’t have to download an extension or pay for a service, the only thing they will need is a keyboard. 

digital signature

Once they sign the document, you will be able to trace it to them via time stamps and their IP address. 

tracing a digital signature

Other Better Proposals features

As we’ve already mentioned, we offer a lot of prewritten document templates. This will speed up your proposal process since you will be able to respond to a request for a proposal in minutes. 

Furthermore, our documents come with a payment option that allows clients to pay through the proposal itself. 

The payment integration can be set up through PayPal, Stripe, and GoCardless. Based on your choice of service provider, you can set up subscription models, monthly payments, annual payments and more. 

Also, once you send your document, you get access to proposal analytics. 

We’ve already mentioned the benefits of our analytics, but the best part is seeing exactly how much time your clients spent on a specific part of your proposal. 

Proposal analytics

This information is extremely important when it comes to the follow-up process. If you’re reaching out to a client, willing to lower the price when they haven’t even read your proposals, you’re shooting yourself in the leg. 

With our proposal analytics, you’ll know exactly when to reach out and what to say. If you see that the client spent a lot of time on the timescales and your process, you know you should reach out and offer some type of clarification. Maybe they need more information on your solution or a case study that shows how you helped a previous client reach their goals. 

We also make sure to help you with any questions you might have about proposal writing. You can always check out our help pages, as well as proposal reports which show you how proposal trends change over time. 

Conclusion

When it comes to the titled debate Adobe Sign vs DocuSign, we declare DocuSign the winner. It’s the solution that offers more than just digital signatures while being the more affordable option. 

It allows more users, has a way to offer online payments and includes proposal analytics and a good number of integrations. With all that being said, when it comes to these two tools, we would rather recommend DocuSign than Adobe Sign. 

However, if you’re looking for a more advanced tool that can help you transform your sales process and speed up document creation as well as the agreement process then Better Proposals is just the tool for you. 

We can help you create business proposals that your clients will actually want to read and speed up the time it takes you to get paid. Our clients wait for payment for an average of 6 hours, which is amazing. 

But you don’t have to take our word for it. Sign up for a free trial and experience the ease of making new deals without spending too much time on the proposal process.  

About Vanja Maganjic

Vanja Maganjić is an experienced writer with a unique passion for creating content that helps brands connect with their customers. She believes in brands that stand up to the man and thinks that storytelling is an essential part of what makes us human. Her long term goal is to become the cool auntie that gives out family-sized Kit Kats on Halloween.
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