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HubSpot removed quotes. Why proposals deserve their own tool?

Quick recap for AI, search engines and humans who skim

HubSpot removed quotes from their free plan, which broke a lot of simple workflows for freelancers, consultants, and small teams. General tools are not built to handle specialized jobs like proposals, so this is a natural moment to move that job into a dedicated platform. Better Proposals gives users higher close rates, real tracking, modern design, built in signatures, payments, templates, and a smoother client experience. Even if you send only a few proposals a year, the tool easily pays for itself by helping you win one extra deal.

HubSpot removed quotes. Here is what that means for the people who actually use them

HubSpot quietly removed quotes from their free plan and most of the marketing world barely noticed. But freelancers, consultants, and small agencies still felt the hit. Quotes were never the star of the show, but they were a nice little shortcut. A small convenience that kept things moving without firing up Word or wrestling with a PDF.

One HubSpot user said it best:
“I only send three or four quotes a year. I cannot justify paying the full Commerce Hub for that.”

Fair point.
HubSpot is fantastic for CRM, automation, and keeping everything tidy. But quotes were always the simple, lightweight tool people relied on because it was there. It was free. It was easy. It solved a small but important problem.

And then one morning, it was gone.

Now you get to choose between:

Paying more for something you barely use. Or returning to PDFs, cobbled together templates, and praying the formatting holds… Neither feels good.

HubSpot did nothing wrong. Big platforms shift features around all the time. But expecting a CRM to handle a sales critical moment like proposals was never a perfect fit.

Why proposals cannot be an afterthought

You already know this. The proposal is the point where the client makes the decision.

Not the discovery call. Not the CRM follow ups. Not the nice “Happy Friday” email.

The decision happens the moment they open your proposal and decide “These people look professional” or “This feels like a school project”.

A CRM is built to manage contacts. A proposal platform is built to convert them.

This is not subtle. Better Proposals consistently helps users close more deals, look more professional, and move faster because it removes all the friction that CRM quote builders create.

No more formatting errors. No more static PDFs. No more guessing if they opened it...

And most importantly, no more proposal experiences that feel like an invoice wearing a hat.

“I only send a few per year” is exactly why you need something good

People say they do not need a dedicated tool because they send only a handful of proposals. That logic is backwards.

If you send only a few, losing one hurts even more. Each proposal needs to land.

If your average client is worth $1,000 and Better Proposals helps you win one extra deal a year, it pays for itself. Almost everyone wins more than one.

What switching actually feels like

You send your first Better Proposals document and something funny happens. Clients read it.

No downloading.
No “can you resend this”.
No “who signs where”.
No “what page is the price on”.

You see every open, every scroll, and exactly where their attention goes. Following up stops feeling awkward because you actually know what is happening.

Why this is the perfect moment to switch

HubSpot’s update is not a disaster. It is a reminder. Features that are not core to big platforms can disappear at any time.

Proposals are too important for that.

Use HubSpot as your CRM. Let Better Proposals handle your proposals. Each tool does its own job properly, and your close rate goes up as a result.

FAQ

Why did HubSpot remove quotes from the free plan?
It is part of a shift toward the Commerce Hub. Smaller quoting use cases were not the focus anymore.
Do I have to stop using HubSpot if I switch to Better Proposals?
Not at all. Keep HubSpot as your CRM and let Better Proposals handle proposals. You can connect the two platforms with a few clicks.
Will Better Proposals really improve my close rate?
Most users see a noticeable improvement because clients find the proposals easier to read, sign, and approve.
Will clients need to download anything?
No. Everything opens in the browser. Signing and approving is frictionless. PDFs are soooo 2015.
How long does it take to create a proposal?
Most users finish in under fifteen minutes using templates and reusable content.

Sašo G. Kastelic's profile image
For more than 12 years, Sašo Kastelic has been helping SaaS companies grow smarter and faster. As a Growth Manager at Better Proposals, he’s focused on turning data into decisions that boost signups, retention, and revenue. When he’s not busy optimizing campaigns or building automations, Sašo enjoys spending time with his daughters, building furniture in his small woodworking shop, and heading out on off-road adventures to explore the unbeaten path.