Human-only support from people who know Better Proposals

It’s 11 pm. You’re trying to send a proposal, and something isn’t working the way you expected. You shouldn’t have to argue with a chatbot before you can get help. 

Message us and you’ll reach a real person every time, whatever time it is. Tell them what you’re trying to do, and they’ll help you find the next step.

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24h support

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Get a reply in a few minutes

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100% human response

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Karla
Online

Hi, I need some help!

Hey Sarah,hand wave can you tell me a little more about what you need?

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You ask a question.
We get into it.

A person reads your message
No chatbot conversation to get through first. Tell us what you’re trying to do, and we’ll take it from there.

You get an answer that fits your situation
A help article can be useful. So can a follow-up question. We’ll use whatever helps us understand the problem and give you a useful next step.

You don’t have to wait for business hours
If you’re working late, starting early, or sorting something out over the weekend, you can still reach us.

You’re talking to someone who knows the product
Our team helps customers across Better Proposals, everyone can deal with every issue so you’ll never get passed to another person.

Meet the people on the other side of the chat

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Meet the people on the other side of the chat

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Rob

"Robert provides the best support I’ve ever received in my life. I don’t deserve to be handled by a nice man like him. Nothing is too much trouble for him, at any time of the day. He makes me want to send more proposals so I encounter more problems and have to speak to him more often."
— T. C. via our support chat

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Patricija

"Patricija was very knowledgeable, and after answering my question, she politely suggested an alternative to the direction I was going that made my proposal better. Excellent service, I really appreciate it!"
— K. K. via our support chat

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Filip

"Filip is one of your best. Patient, professional and extremely helpful. A new gold standard!"
— B. A. via our support chat

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Karla

"Love the always friendly, funny and helpful Karla from customer support"
— T. F. via our support chat

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Kevin

"A huge help and so efficient. Thanks again Kevin and Better Proposals for having human customer support"
— F. via our support chat

Don’t just take our word for it

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A.E. via our support chat

Wow! Quick and solved the issue. Best online chat support I have had!

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A. via our support chat

Rob was super helpful, very knowledgeable and quick to respond. Also really great and refreshing to be able to speak with a person and not AI for once.

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R. W. via our support chat

Above and beyond, as always. Thanks for the help on an issue that we totally created ourselves.

Got questions? Ask a real person.

Whether you have a quick question or you’re stuck on something specific, send us a message.

Start a Chat

Curious why we do support this way?

We Tested AI vs Human Support.
Here’s What Happened.

Read Patricija’s Experiment

A Human-Only Company

Find out why Better Proposals is making the commitment to fight AI.

Read What Our CEO Says