Customer Support (based in Split, Croatia)

We're looking for a customer support person

Achieving consistent growth month by month has been a challenging yet incredible journey for our team. As we’ve grown, new roles, tasks and projects crop up and right now we need someone to join the customer support team to continue giving our customers an incredible experience.

Are you “the one”?

We’re looking for a friendly Customer Support agent who loves to help people, provide guidance, information and attract new customers by answering product questions. Customer support is the most important department in our company. It might be an afterthought for some but for us, it’s everything.

Better Proposals is one of the world’s leading proposal tools, which helps businesses send high-converting, web-based business proposals, contracts and other types of documents. By sending trackable, modern documents with the ability to sign and pay online, our software helps sales representatives win more clients and get paid faster.

With tens of thousands of users around the globe, we’re just getting started.

Job description

As a Customer Support Agent at Better Proposals, you will primarily be answering live chats and emails, responding to customer questions and offering whatever help they need to get their proposals out. You’ll find yourself walking customers through setting up their proposals, sorting out their branding or helping them choose a plan.

What you’ll do

Benefits:

Requirements

Next steps

All sound good? We can’t wait to meet you!

Send us your CV together with a short cover letter to careers at betterproposals dot io.

No recruitment agencies please.

Deadline for applications: Friday 20th November

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