Zinc Digital turned hours of proposal work into minutes

"Eight years in, and it’s still the best sales decision we’ve ever made."

Industry

Solution

Company Size

Marketing

Proposals

25 employees

Read interview transcript
[00:00] Rob Bradley, Head of Business at Zinc: Sending a proposal often feels like sending it into oblivion. You don’t know what’s going to happen.

[00:05] Rob Bradley: Nine years ago, I joined Zinc. One of the key frustrations I found was how long it took to put together a PDF or presentation. I found myself digging through Keynote presentations, graphics and images. It could take anywhere from a day to a week.

[00:25] Rob Bradley: We recognised that we wanted better control and visibility over how people engage with our proposals. It’s always important for us to understand what works well so we can scale and build on it.

[00:37] Rob Bradley: I sought out a solution and found Better Proposals. The beauty of their system is that it takes literally minutes to put together a fully branded digital proposal and send it to your client.

[00:49] Rob Bradley: The Better Proposals system tracks your pipeline, shows your conversion rate and provides lots of other really clever data. They’re continuously improving the features and functionality of their software.

[01:01] Rob Bradley: You’d expect signing to be easy, but the clever things are features like nudges, automations and notifications showing when a proposal is being viewed, for how long and which pages people are looking at. All of these were amazing game changers for Zinc Digital.

[01:19] Rob Bradley: There’s nothing better than sending a proposal and the prospect saying, “Wow.” I’ve had that quite a few times with Better Proposals, and it’s a testament to how their system works.

[01:29] Rob Bradley: In fact, some of the prospects I’ve worked with who became clients then asked us, “Who is that supplier you use for your proposals?”

[01:38] Rob Bradley: If you’re a forward-thinking agency or business and want to know what’s really going on with your proposals, then this is the system for you.

Zinc Digital is a 25-person marketing agency that’s been using Better Proposals since 2017. Before making the switch, the team put proposals together in Keynote and sent them as PDFs.

Now, they create marketing proposals that look like their brand in minutes instead of hours. Eight years in, Better Proposals remains an essential part of how Zinc create pitches, communicate with potential clients, and move deals forward.

About Zinc Digital

Zinc Digital is a full-service creative and digital marketing agency based in Northampton. They help businesses locally and across the UK with everything from web design and branding to SEO, paid search, and social media. What ties it all together is a genuinely collaborative approach: getting to know what makes each client different, then turning that into creative work and marketing that delivers.

The problem: Great work held back by a clunky process

At Zinc, presentation matters. Every proposal needs to reflect the quality of the work behind it.

Before Better Proposals, creating one meant pulling together static Keynote presentations and PDFs, fixing inconsistent formatting, and spending hours on admin that had nothing to do with winning the client.

Even when the finished proposal looked good, getting it there took too long. Every new pitch meant more manual work, more room for inconsistency, and less time to focus on what matters - the client.

Zinc needed a faster way to create proposals without lowering the standard of what it sent.

“Before discovering Better Proposals, crafting pitches meant battling with static Keynotes, PDFs, disjointed formatting, and hours lost on administrative grunt work. We’ve now been using Better Proposals for eight years, and it has completely revolutionised how we approach our comms and sales pipeline.”

Great presentation matters

For clients, your proposals reflect the level of professionalism and effort you put into your work. That’s why visually appealing proposals convert 82% better than regular ones.

Find out more

Read our proposal report from 2022

The solution: A repeatable process without the repetitive work

With Better Proposals, Zinc brought its proposal content and sales documents into one place.

Instead of starting from scratch or wrestling with formatting every time, the team can now use saved content to create a personalized proposal in minutes.

The process is faster, but the documents don’t feel mass-produced. Every proposal stays consistent with the Zinc brand, while giving each potential client a high-end, responsive experience on any device.

Built-in digital signatures and payment options also mean the proposal doesn’t become another dead-end PDF. Clients can review everything, make a decision, and take the next step from the same document.

Zinc Digital's results with Better Proposals

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Hours → Minutes

Proposal preparation time

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Since 2017

Customer with Better Proposals

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25 employees

A UK-based marketing agency

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Professional, branded proposals

Built in minutes

testimonial's author
“What used to take hours now takes minutes. The output is sleek, modern, and mobile-responsive. It elevates our image and builds immediate trust.”

Rob Bradley
Head of Business Development at Zinc Digital

Built into Zinc’s sales process

Better Proposals started as a better way for Zinc to create and send pitches. Eight years later, it’s become a core part of how the team sells and has helped them:

  • Create personalized proposals in a fraction of the time
  • Keep every document consistent with the Zinc brand
  • Give clients a sleek, interactive experience
  • Collect signatures and payments without adding more steps
  • Spend less time on proposal admin and more time speaking to clients

That consistency matters. No matter who creates the proposal, the result looks professional, works properly on mobile, and gives the client a clear way forward.

What has kept Better Proposals indispensable to Zinc is that the platform has continued to improve alongside Zinc’s sales process. New features, design improvements, and smarter workflows have kept the experience current without forcing the team to rethink how they work every few months.

“Software is only as good as the team behind it, and the support at Better Proposals is world-class. They are fast, knowledgeable, and always available to resolve any query, ensuring zero downtime for our sales engine.”

Securing bigger deals, faster

It’s our philosophy to provide a consultative sales approach, tailored at every level. Book a demo today and see what Better Proposals can do for you.

Book a Demo

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A final word

“Better Proposals isn't just a document editor for Zinc—it's a critical revenue driver that keeps our process fast, professional, and friction-free. If you are serious about modernizing your sales workflow, we couldn't recommend them more highly.”

testimonial's author

Rob Bradley
Head of Business Development
Zinc Digital

Make proposals the easiest part of your sales process

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